FAQ
Frequently Asked Questions
Find answers to some of the most common questions about our services and e-commerce models.
General Questions
What platforms does ECOM BAND work with?
We provide services across Amazon, Shopify, Walmart, eBay, and TikTok Shop.
Do you work with new e-commerce businesses?
Yes. Depending on the selected service, we can help with the setup and launch of new e-commerce businesses.
Do you work with existing sellers?
Yes. We also work with existing businesses looking to improve, manage, or expand their e-commerce operations.
Do you work only with U.S. businesses?
Our primary market is the United States, although our services can be structured for qualified international clients interested in the U.S. market.
Do you charge an upfront fee?
Engagement structure depends on the service and scope. Talk to our team about your goals and we'll walk you through how the engagement works before anything is committed.
Amazon Questions
What Amazon services do you offer?
We offer Amazon FBA Wholesale, Amazon FBM Wholesale, Amazon Private Label, and Amazon Account Reinstatement.
Do you offer Amazon wholesale?
Yes. We offer both FBA and FBM wholesale models, including product research, supplier sourcing, product evaluation, inventory planning, and marketplace operations depending on the engagement.
Can you guarantee Amazon account reinstatement?
No. Amazon makes the final decision on account reinstatement. ECOM BAND provides professional analysis, documentation support, and appeal preparation but does not guarantee Amazon's decision.
Can you help with a suspended Amazon account?
Yes. Our Amazon Account Reinstatement service covers deactivation case analysis, policy review, documentation, and appeal preparation.
Do you provide Amazon wholesale sourcing?
Yes. Wholesale services can include product research, supplier sourcing, product evaluation, inventory planning, and marketplace operations depending on the engagement.
Shopify Questions
Do you offer private label services?
Yes. We offer private label services on both Amazon and Shopify — from product research and sourcing to brand development and ongoing management.
Do you offer Shopify dropshipping?
Yes. We build and manage Shopify dropshipping operations including product research, store setup, sourcing, order processing, and ongoing management.
Can you manage the Shopify store after launch?
Yes. Service scope can include ongoing store and business management depending on the engagement.
Other Marketplaces
Do you offer Walmart wholesale?
Yes. We help businesses expand wholesale operations to Walmart Marketplace, including sourcing, listings, inventory, and marketplace operations.
Do you offer eBay wholesale?
Yes. We build and manage wholesale operations on eBay using established products and marketplace-focused operations.
Do you offer TikTok Shop?
Yes. We help establish and grow product-based businesses on TikTok Shop, combining product strategy with content-driven commerce.
Still Have Questions?
Tell us about your business and our team will help you understand the right next step.